Privacy Policy

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Effective Date: April 2026

Ascend Learning Institute (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, schedule services, or complete intake forms. This information may include:

• Parent or guardian name
• Student name
• Email address
• Phone number
• Information related to academic needs (e.g., reading, writing, or math support)
• Any additional information you choose to provide
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How We Use Your Information

We use the information we collect to:

• Communicate with you regarding services and inquiries
• Schedule and provide tutoring and learning support
• Personalize student learning experiences
• Send important updates or information related to services

We do not use your information for purposes unrelated to your interaction with our services.

How We Protect Your Information

We take reasonable steps to protect your personal information and maintain its security. Information is stored using secure and trusted platforms, and access is limited to authorized individuals only.

Sharing of Information

We respect your privacy. We do not sell, trade, or rent your personal information to third parties.

We may only disclose information if required to do so by law or to comply with legal obligations.

Cookies and Website Usage

Our website may use basic cookies or analytics tools to improve user experience and understand how visitors interact with our site. You may adjust your browser settings to refuse cookies if you prefer.

Children’s Privacy

Our services are intended for students; however, all personal information is provided by parents or legal guardians. We do not knowingly collect personal information directly from children without parental involvement.

AI-Enhanced Technology

All AI-enhanced technology is FERPA, COPPA, and CIPA compliant as required by California law.

Your Rights (California Residents)

If you are a California resident, you have the right to:

• Request access to the personal information we have collected about you
• Request that we delete your personal information
• Ask how your information is being used

To make a request, please contact us using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Ascend Learning Institute
Email: ascendlearninginstitute@gmail.com
Phone: 661 733-0498